You can create a kitty from £1 up to £2000. Any kitty with transactions over £2000 will require  ID document uploads.

See, Adding an ID document to my account.

You will need to create an account to create a kitty or to receive a kitty that has been gifted to you.

Simple, go into the settings and you will find all the settings you need to make your kitty unique and special. 

All kitty’ are private, only people you invite to add 2 the kitty can contribute.Copy your personalised money pot link to share.

We have made it easy to share with friends via Text Message, simply click share, click the green message icon and your kitty link is copied, just paste into your message and the link is shared.    

Follow these simple steps to remind people to contribute, you can see this in you kitty settings.  

You can do this in kitty settings, your can use your kitty description to add more engaging content.

Yes, just go to invitations in settings and add an email address or share your kitty link on WhatsApp, Social Media.Find your kitty link here.

Don’t worry, you can exceed or miss the target, you can still release the kitty.

In settings, you can add email addresses or simply share on social media.

Enter the amount and click on contribute, follow the simple steps, you can contribute anything from £1 - £2000. You can enter a personal message to the recipient here to. Your payments are secure with MangoPay.

All visibility options are within settings. You can change the type of money pot, recipient name and personalise the name of the email/social media link.

If have contributed the incorrect amount, i.e. too much, please email help@add2kitty.com with the link to your kitty, the details of the error and we will correct this for you. We answer all emails within 2hrs.

If have a problem with a contribution, please email help@add2kitty.com with the link to your kitty, the details of the error and we will investigate this for you. We answer all emails within 2hrs.

The maximum contribution is £2000. You can change the amount you wish to raise in your settings. You can also choose to hide the amount collected and contributors here to.

Once you have reached the end of your kitty, click on Spend Your Kitty and you can then gift it to someone or request a bank transfer, money is released within 48 hrs.

You setup the details when you created a kitty, you can change these details when you request a bank transfer.

We want you to make full use of your kitty, so any balance transfer or gift will be for the full amount collected (a 5% fee is collected on withdrawal of the kitty)

This is the nice bit, simply click on spend kitty, select give the kitty. All you need to do is enter their email address and name and we do the rest with a lovely email.  

We try to be as fast as possible, we know that collecting for these events can be so last minute so we aim for a few hours, sometimes banks can take longer, usually the transfer is made within 48 hrs (working days). We will email when the transfer is made.

You can close a kitty at any time, in settings you will see the tab for closing your kitty, you will still be able to view the kitty but you will no longer be able to contribute, any funds collected can be released in the normal way. Click here to see spend your kitty FAQ.

Don’t worry, click the forgot password link under the sign in box and you can recover your account via email confirmation.

From time to time we make requests for proof of identity, this is to help combat fraud, its simple to add your ID, click on your account name at the top of the page, click on identification documents and upload the documents.You can upload PDF, JPG and PNG formats (max 4 MB)

Changing your personal information is easy, click on your account name at the top of the page, click on your personal info and submit the changes you have name.

We charge a small Fee of 5% to manage your kitty, we have partner sites coming soon, you will be able to spend your kitty free of charge on these sites  

Click Here for mangopay terms and conditions.

Its free to create and contribute to a kitty. We never charge users for contributions.Click Here for mangopay terms and conditions.  

Its free to create and contribute to a kitty. We never charge users for contributions.Click Here for mangopay terms and conditions.

We collect a 5% fee for releasing the kitty, this is the total charge for back transfer and managing your kitty.    

Click Here for mangopay terms and conditions.

Yes, the payment process is secured by 3DS Secure Payment with our partner Mango Pay, your data is protected throughout with HTTPS. We hold you details securely, we never share your information with third parties.Click Here for mangopay terms and conditions.

If you believe your bank details have been compromised email help@add2kitty.com immediately with the following information;

1. Provide all information possible about the fraud.
2. Last 4 digits of your bank card.
3. Amount debited.
4. A copy of the bank statement, screen shot from internet banking if fine.
5. Block the bank card if you’re certain it has been compromised.
6. Report to the police, it may be that unauthorised transactions have taken place outside of add2kitty website.

Phishing is an online identity theft technique used by fraudsters to obtain sensitive information like your username and password or bank details.Add2kitty will never contact you by phone or email with the intention of obtaining your password or bank card details.If you have any doubts stop and email help@add2kitty.com.

All transactions are managed by Mango pay who are regulated by the FCA.

All client funds are segregated and administered by MangoPay within The House Crowd’s system and Mangopay itself is regulated separately by the EC (European Commission). As such, the FCA compliance within which we work at The House Crowd, combined with the regulations under which MangoPay is regulated, equates to a double dose of regulatory rigour!

In the event that the target sum for a property is not raised, all deposited sums are returned directly to the investor.

In terms of fraud prevention, MangoPay has a few set rules:

Firstly, no more than 10 transactions are permitted to be performed with the same card within a 24 hour period. After this number, no further transactions will be accepted.

Secondly, MangoPay refuses payments from blacklisted countries. These blacklisted countries are ones which are considered to have insufficient measures in place to combat both money laundering and the financing of terrorism.

Thirdly, MangoPay refuses all transactions that do not benefit from liability shift (applies only to payments in Euros). Transactions must pass MangoPay’s 3D Secure Authentication procedure.

FCA Compliance

MangoPay do have a reciprocal relationship with the FCA, with every financial regulator within the EEA, and have passported their licence. All data is held in a secure data centre called EBRC in Luxembourg, in accordance with very stringent data protection laws. Funds are acquired in the UK, via Barclays and each day said funds are settled in a segregated client account, held in trust at ING Luxembourg, which means the funds are 100% guaranteed, unlike the FSCS which only guarantees £75k.

• Click here for Mangopay T&Cs

• Click here for Add2Kitty T&Cs